Welcome to Hig’s Containers, the premier destination for transforming shipping containers into stunning, functional spaces that are tailored to your unique needs and preferences. Our mission is to help you bring your dream container project to life, and we’ve designed a comprehensive, step-by-step process to make this journey as smooth and enjoyable as possible. Let’s explore each stage of your custom container build journey with Hig’s Containers.

Ideation

Start by visualizing your ultimate container build, considering everything from the basic footprint of the unit to intricate details such as landscaping, interior finishes, layout, and more. Whether you are seeking a customized version of one of our standard home models, a backyard office, or have a specific design in mind, coming in with a clear vision of the project will expedite the process. If you are looking for a container home specifically, we have a variety of options available for you to browse.

Discovery

Once you have established shipping containers as a possible solution and have a general sense of your goals with the build, you will connect with one of our expert Container Techs to discuss your ideas and vision. We’ll help you evaluate the feasibility of a container build, address potential challenges, and determine if this solution is right for you. Our team will also assess land suitability, delivery options. Book a call with us to get started.

Quotation and Order Placement：

After the discovery phase, we will create a quote based on our discussions. We’ll review the quote together, ensuring every detail is accurate, including the desired model, quantity, customization preferences, and delivery address. In the quoting phase, it is of utmost importance to pay attention to the finer details as once the manufacturing starts it can be hard and costly to implement change orders. Change orders also push out your delivery time because they extend the timeline of the manufacturing.Once you are satisfied with the quotation and consultation, confirm your order with our sales team.Review the order confirmation and make the payment as per the agreed terms and conditions.

Production and Delivery:

Our manufacturing team will commence the production process, adhering to strict quality control measures and industry standards.Throughout the manufacturing process, we conduct comprehensive inspections to ensure that every HIG shipping container house meets our high-quality standards.Once your container house is ready, our logistics team will arrange for safe and efficient transportation to your specified delivery address.We work with trusted shipping partners to ensure timely and secure delivery of your order.You will receive shipping notifications and tracking details to monitor the progress of your delivery.

Installation and Technical Support:

Upon receiving your container house, carefully unpack and inspect all components.Refer to the detailed installation manual and follow the step-by-step instructions for efficient installation.Should you encounter any difficulties or require technical assistance, our dedicated support team is available to provide prompt guidance and troubleshooting.

Warranty and After-Sales Service:

Our shipping container houses are covered by our comprehensive warranty policy.In the unlikely event of any defects or issues with your purchase, kindly contact our customer service team within the specified warranty period.Our dedicated support staff will guide you through the warranty claim process, including necessary repairs or replacements.We highly value your feedback and encourage you to share your experience with HIG products and services, as it helps us continually improve.